Terms & Conditions

Effective Date: January 1, 2026

Last Updated: May 27, 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of The Aeris Aviation Group website and services.

By using our website or engaging our services, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

Our services are not intended for minors.

3. Services Provided

The Aeris Aviation Group provides aviation-related services including:

● Private aviation charter coordination

● Flight planning assistance

● Concierge travel planning

● Aviation advisory and consulting services

Unless expressly stated otherwise, The Aeris Aviation Group is not a direct air carrier and does not operate aircraft. Charter flights are arranged through properly licensed FAA Part 135 air carriers.

4. Charter Operator Responsibility Disclaimer

All flights are operated by independent FAA-certified Part 135 operators who maintain operational control over aircraft, crew, maintenance, and flight safety. The Aeris Aviation Group acts solely as a charter broker, consultant, or advisory service provider unless otherwise disclosed in writing. Operational decisions, flight schedules, delays, cancellations, safety procedures, and aircraft substitutions remain the sole responsibility of the operating air carrier.

5. Quotes, Payments & Refunds

Quotes

All pricing provided is subject to:

● Aircraft availability

● Market fluctuations

● Fuel surcharges

● Regulatory fees

● Operational limitationsImprove website performance

Quotes are not guaranteed until confirmed in writing.

Payments

Payment terms, deposits, and due dates will be outlined in individual service agreements or invoices.

Refunds & Cancellations

Cancellation and refund policies may vary depending on:

● Operator policies

● Aircraft type

● Trip timing

● International restrictions

● Certain bookings may be non-refundable once confirmed.

6. Account Registration (If Applicable)

If account access is provided, you are responsible for:

● Maintaining confidentiality of login credentials

● Restricting unauthorized access

● All activity occurring under your account

You agree to provide accurate and current information.

7. Acceptable Use

You agree not to:

● Use the website for unlawful purposes

● Interfere with website operations or security

● Misrepresent identity or booking information

● Violate aviation regulations or safety requirements

● Attempt unauthorized access to systems or data

8. Intellectual Property

All website content, including:

● Logos

● Branding

● Text

● Graphics

● Images

● Design elements

are the property of The Aeris Aviation Group or its licensors and are protected by intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

9. User-Generated Content

If you submit testimonials, reviews, photos, or feedback, you grant The Aeris Aviation Group a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content for business purposes.

10. Third-Party Services

Our services may involve third-party vendors, including:

● Air carriers

● FBOs

● Ground transportation providers

● Hotels or hospitality vendors

We are not responsible for the actions, delays, errors, or policies of third-party providers.

11. Disclaimers

Services and website content are provided “as is” and “as available.”

● We make no warranties regarding:

● Aircraft availability

● Flight schedules

● Weather-related interruptions

● Third-party performance

● Website uptime or accuracy

Flight schedules and aircraft availability are subject to operational, mechanical, regulatory, weather, and air traffic control factors beyond our control.

12. Limitation of Liability

To the fullest extent permitted by law, The Aeris Aviation Group shall not be liable for:

● Indirect or consequential damages

● Travel interruptions or delays

● Loss of business opportunities

● Personal inconvenience

● Third-party operator issues

● Aircraft substitutions or cancellations

Total liability, if any, shall not exceed the amount paid directly to us for the applicable services.

13. Indemnification

You agree to indemnify and hold harmless The Aeris Aviation Group, its affiliates, officers, employees, and contractors from claims, damages, liabilities, or expenses arising from:

● Your misuse of services

● Violation of these Terms

● Violations of applicable aviation laws or regulations

14. Termination

We reserve the right to suspend or terminate access to our website or services at any time, with or without notice, for conduct that violates these Terms or applicable law.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Minnesota. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Washington County, Minnesota.

16. Changes to These Terms

We may update these Terms periodically. Updated versions will be posted on this page with a revised “Effective Date.”

Continued use of our website or services after updates constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms & Conditions, contact:

The Aeris Aviation Group

Email: [email protected]

Address: Stillwater, MN 55082

The Aeris Agency - Private Jet Charter Broker Minneapolis

We exist for the client who values time, privacy, and precision. The Aeris Agency is a boutique aviation and travel advisory in Minneapolis, independently guided, safety-vetted, and built to move you through the world without friction.